FAQ




Booking Process

The booking process is simple and easy. The customer needs to fill the details i.e. the departure and arrival destination along with the choice of dates. After submission, all the available options will be published on the next page. The customer may filter the options as per lowest rates, time, flights, etc., and select the desired flight. Thereafter, the customer will be guided towards the payment page. The payment procedure is very simple and easy to understand. There are many options available. The customer may choose the desired option and make the payment. Once the payment is accepted, the ticket is confirmed.

Before making the payment, there is an option to modify your bookings as well. However, if one wishes to change the booking details after the payment and confirmation, then the customer is requested to contact the customer care service.

 

Ticketing hours

exploreairline.com is an online travel website. We are available 24x7. However, regarding the cancellation process or refunds, we are busy during the weekends as per the various carrier policies for the same.

 

Other services

Along with excellent air ticket fares, we also offer attractive hotel and car bookings. A wide range of options is available for the customer regarding hotels and car bookings. It is introduced to make their stay comfortable and hassle free. There are separate booking options available for the same. Special combo offers are given while booking the tickets and a hotel together. All the bookings can be made as per the desired budget of the customer. There are various options to choose from.  

 

Payment options

We accept all forms of payment (except cash). A wide range of payment gateways including credit cards (Discover, VISA, MasterCard, and American Express), Debit Cards, Internet Banking, PayPal transfers and others is available for you. For clarification upon cancellations and refunds, you may choose to look into the said policies.

 

How do I receive the tickets?

Once the payment is confirmed, the e-ticket will be sent to your email id. You may take a print out of the ticket and use it for your travel. 

 

Is registration important?

The registration is advisable. It is recommended for your own safety and easy access. This will help you keep your information safe and secure. All your transactions will be stored for any future or immediate reference. This will also enable us to keep a track of your bookings and payments. Your safety is our priority, thereby we offer dependable and reliable service.